Erik van Veenendaal is a leading international trainer and recongnised expert is the area of software testing and inspections, and director of Improve Quality Services BV. At EuroStar 1999, 2002 and 2005, he was awarded the best tutorial presentation. He has been working as a test manager and consultant in software quality for over 15 years. He is written a number of books, including “The Testing Practitioner”. Erik is also a former part-time senior lecturer at the Eindhoven University of Technology and the vice-president of the International Software Testing Qualification Board.